SafeScript real-time prescription monitoring

Updated: 15/06/2023

Doctors and pharmacists in Victoria are now required to check SafeScript when writing or dispensing a prescription for a high-risk medicine.

Victoria Harbour Medical Centre is participating in SafeScript.

What is SafeScript?

SafeScript is computer software that provides doctors and pharmacists involved in your care with a comprehensive history of the high-risk medicines you have been prescribed. This will help them make safer decisions and provide better care. They’ll be able to identify where you may be receiving medicines in potentially harmful quantities or combinations.

Which medicines will be included in SafeScript?

  • codeine (eg: Panadeine / Panadeine Forte / Nurofen Plus)
  • strong pain-killers such as morphine (re: Kapanol) and oxycodone (eg: OxyContin and Endone)
  • benzodiazepines (eg: Diazepam / Valium / Kalma / Temazepam / Temaze)
  • zolpidem or zopiclone sleeping tablets (eg: Stilnox and Imovane)
  • quetiapine (eg: Seroquel)

From Monday 3 July 2023 the following medicines will also be monitored in SafeScript:

  • pregabalin (eg: Lyrica)
  • gabapentin (eg: Neurontin)
  • tramadol (eg: Tramal)

Will the system prevent me from receiving my regular medicines?

It is important not to discontinue your medicines abruptly without talking to your doctor or pharmacist. SafeScript does not tell your doctor or pharmacist what to do. SafeScript provides additional information about your medication history to assist them with making sure the medicines you are prescribed remain safe for you. If you have been receiving the same medicines, or unsafe combinations, from more than one doctor without each doctor knowing, you could be at risk of harm. Your doctor may consider changes for your safety which might include better coordination of care, safely adjusting your medicine doses or managing your condition in other ways.

How will my privacy be protected?

SafeScript has been designed to meet Victorian and national security standards to protect patient information. Data is encrypted at all times to keep your information protected and secure.

Where can I find out more information about SafeScript?

Click here for further information on SafeScript.

Electronic Prescriptions

Victoria Harbour Medical Centre is now electronic prescription enabled.

Click here to read the RACGP fact sheet about electronic prescriptions.

An electronic prescription is an alternative to a paper prescription. If you are registered with Medicare or DVA, your GP will now be able to deliver an electronic prescription to your mobile phone via SMS or to your email.  You will receive a unique QR barcode known as a token.  A token is not a legal prescription, but it can be used by an authorised dispensing pharmacy to unlock the legal prescription. All you need to do is show your token to be scanned at your pharmacy. The pharmacy will then access your electronic prescription and dispense your medicine.  Electronic prescriptions are not mandatory.  You still have choice to receive either an electronic or a paper prescription from your GP (but not both).  Electronic prescriptions comply with all relevant Commonwealth and State and Territory privacy, digital security and legislation requirements.

Your GP can send you the electronic prescription token via SMS or email. You can also ask your GP to print out your token for you.  You will receive one token for each medicine you’re prescribed.

Yes. If your GP has prescribed any repeats for your prescription, you’ll receive a new token from the pharmacy when the medicine is dispensed. Use that new token to get your repeat prescription.

Yes. Paper prescriptions will continue to be an option if that’s your preference. However, you can’t have both a paper prescription and an electronic prescription for the same medicine. The prescription will stay in the same form until it expires. Repeats for a paper prescriptions cannot be converted to tokens.

Yes. You will always be able to choose which pharmacy you prefer to fill your prescription. Not all pharmacies accept electronic prescriptions at this time, so make sure you check with your pharmacy if they’re ready to accept electronic prescriptions.

Yes. Just like a paper prescription, you can give your token to a family member or other person to take to the pharmacy and pick up your medicines for you. You’ll need to forward the token to their mobile or email. You can also forward your token direct to your pharmacy, and the pharmacy may be able to home deliver your medicines. Contact your pharmacy to see if they offer this service.

Contact your GP if you lose your token. Your GP will need to issue you a new token.

If you lose your repeat token, contact your pharmacy to have your token reissued.